Welcome to the Owners Portal
Updated: February 2017
The City of Los Angeles wants your opinion on the topic of fair housing and access to opportunities throughout the city.
Below are the links to the City survey which takes about 15 minutes to complete. Please take the time to let your voice be heard. You are encouraged to share this information with family, friends, clients as the more voices the city hears from the better. Click here to take the survey.
For New Users:
Download your copy of the Full Owners Portal Demo User Guide HERE
Need Help with the Owners Portal?
Learn how to create a new Owners Portal account, obtain payment information, get your Tenant Advisor's contact information and submit a rent increase request by contacting us at (213) 252-8708 and select option "1" to connect with the Owners Portal staff. This number is only for assistance with the Owners Portal. For all other inquiries, please contact your Tenant Advisor.
Frequently asked Questions:
Click HERE to learn how to create a New Account
Click HERE to learn how to submit a Rent Increase and Rent Decrease.
Click HERE to learn how to download a copy of your 1099 form.
Click HERE to learn how to download your Direct Deposit Statements.
Click HERE to learn how to view upcoming Inspection dates and Failed Inspections notes.
Report Issues with your Account HERE.
For assistance with logging into or creating an account: Owners.Portal@hacla.org
Inspection Inquiries can be e-mailed to: S8.Inspections@hacla.org
Address changes or Ownership Change Inquiries can be e-mailed to: Owner.Services@hacla.org
Report Fraud (Your name will remain anonymous): Click Here
Register To List Your Property ONLINE